Hand-picked as programme manager to urgently turnaround the highest priority IT programme for the bank's UK Board:
• Reinvigorated and led the IT team during a period of severe pressure and successfully delivered the MiFID II Trade and Transaction Reporting programme across the Global Markets division, enabling reporting of over 2.5 million daily trades.
• Dramatically improved the accuracy of MiFID II regulatory reporting by proactively resolving over 2,500 defects with multiple, complex dependencies across all asset classes in the investment bank and over 100 systems, whilst under intense scrutiny from the bank's UK Board and FCA.
• Managed the annual budget of $9m and a team of over 70 people; responsible for all programme management tasks, including resource and delivery planning.
Rescued an electronic billing (e-billing) project that had failed at a global bank:
• Successfully re-planned the project and re-invigorated the team and stakeholders.
• Subsequently project managed through the entire project lifecycle to roll-out the Thomson Reuters Legal Tracker system to the US and UK, enabling review and payment of over $250 million of legal invoices annually, with improved efficiency and data analytics for over 250 users.
• Responsible for all project manager tasks including planning, resourcing and delivery including all project documentation, managing risks/ issues, reporting, design and production of training materials, and all current (‘as is’) and future (‘to be’) process mapping.
Project managed the transition of the legal operations function from India to a new risk management centre in Europe:
• Included recruitment, training, and management of a new team.
• Designed and produced the Target Operating Model (TOM), operating manuals and KPIs.
• Headcount reduced, with team performance improved and functionality enhanced.
• Project manager for the global rollout of a legal vendor tendering system across all business lines in the bank, including managing senior Legal and business stakeholders and providing training to staff globally;
• Resulted in the increase of annual Legal tendering savings from €9m to €25m.
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